The agent settings are lost, not kept or reverted back to the default ones
EnvironmentLANDESK Management Suite 9.5 SP1LANDESK Management Suite 9.5 SP2Symptoms After a Core activation, the Agent Settings automatically change to the default ones.Having upgraded the LANDESK...
View ArticleLANDesk v9.6 Agent - Upgrade/Install
Is there a cheap and easy way to update the existing 9.5SP1/2 agents to the 9.6 agent from within the LANDesk Console? I'm looking for a way that will have the current agents scan and update themselves...
View ArticleAgent Push - Errors 1087 and 1086 - Please assist in identifying
I have pushed the agent out to 10 workstations. 3 workstations are complete. Now I have three that failed Result Code = Unable to contact the specified machine. The machine may be off or...
View ArticleWSCFG32.EXE (agent installation utility) - Command Line switches
DescriptionThese are the command line options for manually installing the agent using WSCFG32.EXE. WSCFG32.exe is located on the core server in the ldlogon share. Resolution /F Force execution. Ignore...
View ArticleHow to build a legacy agent for Windows 9x, NT4, 2000 and Vista
How to Build a Self Contained Executable for Installing LANDesk Management Suite on a Legacy Operating Systems (Windows 9x, NT4, 2000 and Vista) Description To maintain compatibility with legacy...
View ArticleHow to resolve agent deployment conflicts
So during provisioning I install a landesk agent; I've verified that the agent gets installed and everything seems fine as far as that goes. However I have a problem after provisioning whereby that...
View ArticleLDMS 9.6 Agent Configuration - "Real-time Inventory and Monitoring" missing
I am not able to location the Real-time Inventory and Monitoring options for the Agent. I went ahead and created the self-contained Agent anyways and installed it. During the installation of the self...
View ArticleLDMS 9.6 - Agent configuration settings
I just upgraded to LDMS 9.6 and it seems like all my prior agent configurations are scattered all over the place. Is there something I can read to get to understand these better? Thanks.
View ArticleOne special client fails to contact Core Server
Hello, I'm quite new on Landesk and I don't succeed to understand something : We have spotted that one of our servers had the agent but fails to contact the core server. We tried to uninstall agent...
View ArticleFirewall rules on clients
Hi there, We installed the agent on a lot of clients. Now, we saw that the firewall rules are not always the same. Example: Client 1 firewall rules:LANDesk Message Service - Domain - TCPLANDesk Message...
View ArticleServer 2012 changes network profile
Has anyone else run into a situation where installation of the LANDesk agent is changing their network location profile? This is happening for us with 9.5 SP2 and 9.6 agents, only on Server 2012. If...
View ArticleUnable to use the HTML Remote Control Clipboard on Mac Agents
Does the HTML Remote Control Clipboard work with the Mac agent? It is greyed out when remote controlling our Mac agents but works fine when controlling Windows agents. The option is checked in the...
View ArticleMass Update - Preferred Server Settings
I need to make a change to the WAN bandwidth settings for 193 preferred servers. Anyone know of a way to update all settings at once?
View ArticleAgent upgrade from 9.0 to 9.5
Once a Core server is upgraded to 9.5 version, what is the best way to upgrade the existing 9.0 agents to 9.5 ?
View ArticleDell WYSE
I have a project I am working on and I am trying to get my LANDesk client on to my Dell WYSE terminal. Every time I try to patch it it causes the write filter to fill out and restarts. Has anyone dealt...
View ArticleWhere are the Agent install log files?
EnvironmentLDMS 9.x QuestionWhat are the agent install logs and where are they located? AnswerBelow is a list of log files and their locations that are related to agent install. Client side logs are...
View ArticleAdvanced Agent GPO questions
I have pushed our agent using the console to most of our computers. I would like to setup a GPO to push the agent to all computers. (getting the remaining missed pc's and any new server or computer)...
View ArticleThe agent settings are lost, not kept or reverted back to the default ones
EnvironmentLANDESK Management Suite 9.5 SP1LANDESK Management Suite 9.5 SP2Symptoms After a Core activation, the Agent Settings automatically change to the default ones.Having upgraded the LANDESK...
View ArticleHow to restore certificate on the client machine with agent based using patch
Problem:Agent has been deployed to the client machine, but the core server is destroyed. There is no available backup of all the certificates and keys. As all the client machines can't be managed by...
View ArticleTroubleshooting UDD (Unmanaged Device Discovery)
EnvironmentLDMS 9.x QuestionHow do I verify my UDD results are accurate and working correctly? First of all, verify what UDD settings you are using. In this case I am using the default settings.NOTE --...
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