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deploying new agent with AV
I'm using LDMS 9.5 SP2 and am trying to deploy a new agent that includes LANDesk Antivirus, along with a script that will remove our old Antivirus. I made a package that will remove the old AV, and...
View ArticleHow to uninstall LDMS agents on multiple clients.
Problem:How can we uninstall LDMS agents on multiple clients. It is known that we could use the UninstallWinClient.exe to uninstall the agent but how can we do that on multiple clients at the same...
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How to restore certificate on the client machine with agent based using patch
Problem:Agent has been deployed to the client machine, but the core server is destroyed , IT people has NOT backup all the certificates and keys , All the client machines can't be managed by core...
View ArticleAV not installing with Agent deployment
We have had a couple of machines that for whatever reason when the agent is deployed to them the Anti virus is not present after the agent deployment finishes. AV is setup to be deployed with the...
View ArticleHow to build a self-contained agent install for MAC
Is there a way to build a Self-contained agent install for MACs? The option is greyed out for me.
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Default setting in an agent is being loaded on all agents.
I have two agents in my LDMS 9.5 SP2 environment, Server and PC. I have noticed that the "Scan and Repair" settings from my Server agent is set as the default in the "Agent Settings" and it is being...
View ArticleAgent install fails when anti-virus is checked
I'm installing the agent on Windows 7 x64 machines. About 6 of every 10 computers I install the agent on will fail. After some testing I found that if I uncheck the Antivirus option in the agent, the...
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Neutered down version of Agent
There's a link here within this community that I found once on how to create a version of agent to put on, say, a developers computer, where we want their machine cataloged within Landesk, but we don't...
View Articleuser removing agent from system
So we have one user that seems determined to keep removing the LANDesk agent from his system. He once admitted to me that he looked up on the Internet on how to do it and it took him 6 hours as i was...
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Installing LANDesk Antivirus help request
Requesting advice on a problem we are having. We are in the process of rolling out LANdesk for the first time. Many of our systems have McAfee 8.8 workstation version on them. From my testing I have...
View ArticleLD agent check in for policies frequency
We have the LD agent running on devices that are reboot often, with a login to a default Windows account. I would like the agent to check for policies every time the user logs on (in case the device...
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Force Agent Update
Problem:How do I force the agent to update without rebooting? Resolution:Run the LDISCN32.exe out of the C:\Program Files (x86)\LANDesk\ManagementSuite\ldlogon directory using an elevated command...
View ArticleHow Do I Application Block?
Question: I've been trying to figure out how I can do some application blocking. Everything I find points to DOC-7485 Is there a way to do this? Is there a doc that shows me how? Say I want to...
View ArticleLDMS Performance Issues
Problem: The customer recently had problems with the following operations: - Cannot build an advanced agent- Cannot build a contained agent- Cannot build any packages- Cannot schedule package...
View ArticleWhen I deploy an advanced agent how can I tell where the full agent was...
Question: When I deploy an advanced agent how can I tell where the full agent was pulled from? Core, Preferred or Peer? Answer: The pull location information can be manipulated within the advance...
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Agent deployment fails on clients with non Latin character sets operating system
EnvironmentLANDESK Management Suite 9.x Problem Installing the agent on a machine with the user language set to Chinese failsInstalling the agent on a machine with the user language set to Russian...
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Dell WYSE
I have a project I am working on and I am trying to get my LANDesk client on to my Dell WYSE terminal. Every time I try to patch it it causes the write filter to fill out and restarts. Has anyone dealt...
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Best practice for reinstalling agent including AV
Hello. We are in a position where we in near future would like to deploy the latest agent to all our workstations in the environment (+10k devices world wide). Most of the devices are currently on a...
View ArticleAgent upgrade from 9.0 to 9.5
Once a Core server is upgraded to 9.5 version, what is the best way to upgrade the existing 9.0 agents to 9.5 ?
View ArticleLandesk agent for XPE2009
Hi, I have just been given the task of LANdesk operator.. I am attempting to create an installer for windows XPE 2009, however when it runs i get a text file saying done and no icon in the system tray...
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