Remote agent configuration - there is no available certificate
I have checked the core Shared Files folder and the certificate exists. I also checked the registry on the core server to see if the registry key points to the correct certificate and it does. All of...
View ArticleFailing to install agent from non-console Terminal Server Session
ISSUE: Scheduled agent deployment for terminal server and it's failing with error from log wscfg32.xlg Agent was failing on 1 Windows 2003 R2 SP2 server. Error from vcredist_x86.log: MSI (s) (7C:4C)...
View ArticleHow to uninstall the LANDesk Agent
Environment: Various (April 2014 this worked on 9.0SP2) Question: How to uninstall the LANDesk agent?Warning: Do not use the /forceclean switch on a core server when removing an agent from the core....
View ArticleUpdate agent settings via a Policy
Hi All LDMS 9.0 We have many machines that communicate to the Core Server only over the Management Gateway, these computers will never be on the network. I want to update some of the agent settings for...
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Troubleshooting UDD (Unmanaged Device Discovery)
EnvironmentLDMS 9.x QuestionHow do I verify my UDD results are accurate and working correctly? Configure your UDD settings (in this case I am using the default settings)Be sure to note the specific...
View ArticleLandesk agent for XPE2009
Hi, I have just been given the task of LANdesk operator.. I am attempting to create an installer for windows XPE 2009, however when it runs i get a text file saying done and no icon in the system tray...
View ArticleAgent Return Codes
Return CodeStatusResultMeaningRelated Articles0Not Specified2FailedThe system cannot find the file specified.401FailedFailed: Another instance of the agent is running.424Agent cancelled by user.This is...
View ArticleAgent Deployment
Have a question I have installed and uninstalled an agent on a Optiplex 7010 several times. When I go to my Landesk console I see the computer but when I try to remote into it, it is giving me an error...
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Agent install fails because UDD didn't discover host name correctly
EnvironmentLDMS 9.x ProblemMy LANDesk agent installation task is failing to run. This could happen for a lot of different reasons but one in particular is that the host name is not being discovered...
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LANDesk Agent Deployment Landing Page
Agent Deployment for LANDesk Management SuiteGeneral Information Standard Push:The agent files are located on the core server and distributed via a push task. The credentials used in the Scheduler...
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Troubleshooting Agent Installs
EnvironmentLDMS 9.x ScopeThis document is intended to help you to narrow down or resolve agent installation problems in general. AssumptionsYou should have a basic understanding of how to create and...
View ArticleUDD Reimaged Machines
I've recently had to reimage a couple of PC's. No hardware has changed with the exception of a HD in one of the machines, hostnames were reused in both instances.......neither of these workstations...
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Troubleshooting Agent Installs
EnvironmentLDMS 9.x ScopeThis document is intended to help you to narrow down or resolve agent installation problems in general. AssumptionsYou should have a basic understanding of how to create and...
View ArticleAgent Deployment
Have a question I have installed and uninstalled an agent on a Optiplex 7010 several times. When I go to my Landesk console I see the computer but when I try to remote into it, it is giving me an error...
View ArticleQuick Guide to Agent Install Failures
EnvironmentLDMS 9.x with any supported client OS ProblemThe LANDESK agent install can fail for many reasons. This document is intended to be a quick guide for some of the basic things to look at. For a...
View ArticleHow to upgrade or patch LANDesk agents.
Problems/Symptoms:How to upgrade LANDesk AgentsHow to patch LANDesk Agents with Service Packs Fix: -UpgradePerform a full Agent Push to upgrade an existing Agent to the latest Core version. This can be...
View ArticleHow to completely remove LANDesk from a remote console or client device
Description: This article describes the steps involved in completely removing a remote console, agent, and other settings from a remote device. The article will include standard methods for removal but...
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Testing console to client communication and connectivity
DescriptionCommunication between the core and the agent is vital to many portions of LANDesk. Knowing that the core can connect to the client, on the right port, and receive a good response can make...
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How to use Preferred Servers with AdvanceAgent
Configured dynamic Preferred Servers will not work with AdvanceAgent because the "scaled down" version of the downloader contained in AdvanceAgent does not have full functionality for Preferred...
View ArticleHow to enable verbose logging for agent push tasks
To enable verbose logging for agent push jobs, create the following registry setting on the Core Server: Using regedit, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\LANDesk.Create a new DWORD Value named...
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