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Agent Return Codes

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Return CodeStatusResultMeaningRelated Articles

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Not Specified
2Failed

The system cannot find the file specified.

401FailedFailed: Another instance of the agent is running.
424Agent cancelled by user.This is a confirmed defect for LDMS 9.0 SP2Re: 'Agent Cancelled by User' - Return code 424
457DoneRemoving LANDESK HIPS succeeded.
458FailedRemoving LANDESK HIPS failed.
1026

Problem remotely executing the agent

For Mac verify credentials. Check raxfer.log for errors ssh to the machine

1074ActiveDistributing package…Deployment in progress.
1076selected delivery method and /or packages require features that are not provided by the agent installed on this target
1081FailedAn error occurred while copying the agent software.

Drive full/lack of space on client

IPCheck Fails (nslookup, if IP's do not match, ipconfig /registerdns on client)

1082ActiveThe agent software was copied.Deployment in progress.
1083FailedThe agent setup program returned an error.Failure during the install, search wscfg32.xlg for FAILED
1084The agent setup program ran successfully.Deployment in progress.
1086The agent setup succeeded and is now rebooting.Deployment in progress.
1087FailedUnable to contact the specified machine.  The machine may be off or unreachable.The user account for the LANDESK Scheduler service does not have administrator rights on the client computersAgent Deployment Results in error: "Unable to contact the specified machine" 1087
1110Off/FailedCannot find agent. Task should still be activeDevice offline or is not accessible via the network. No agent currently installed. Task should still be active
1165FailedThe agent setup program started but communication is lost.
1166DoneSuccess, reboot required.Deployment in progress.
1205FailedCould not copy to/from clientNo admin rights to copy/install
1208FailedAn internal error occurredLANDESK Scheduler Service login does not have admin rights on the destination device
1352ActiveMachine was successfully discovered.Deployment in progress.
1895FailedCBA 8, the connection was not authorized.refusing authorization to store unknown host-keyAgent Return Code 1895, CBA 8 The connection was not authorized.
18946Failedunable to create tmp file

To resolve the issue, deleted the files in the following temporary directories:

1. \Windows\temp

2. \Users\<user account for scheduler service>\AppData\Local\Temp

18945FailedFailed to build the agent installation package.Failure opening file to be stored in cabinet

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