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Agent tasks are marked as successful but go to pending unmanaged devices.

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Description

 

The devices only complete a limited inventory scan. Client devices go to the Pending Unmanaged Deployment folder on the core.
Cause

 

Connection lost before inventory scan completes. Client does not send in a full inventory scan.
Resolution

 

If

a machine goes into the Pending Unmanaged folder, it is because the

machine did not send in a full inventory scan to the core.

 

There are 2 solutions:

 

1.

Repush agent to the machine. Make sure that the option "Perform full

inventory scan during installation" is selected in the Agent

Configuration.

 

2.  Force a full inventory scan on the client using the "/f" and "/sync" switches.

 

Note:  Delete any left over devices in pending unmanaged devices.

 

=================================================================

Create a Full Inventory Scan Task (If a device is not in inventory yet

your managed script must point directly to the path of the LDISCN32.EXE file

=================================================================

1) In the 32bit Console go to Tools>Distribution>Managed Scripts

2) Right click on My Scripts and choose New Custom Script

3) Name the script something referring to Inventory-Scan-Full

4) Delete what is in the script

5) Add the following to the script and save it:

https://community.landesk.com/support/MACHINES_WIN

;--- assumes that ldappl3.ini is in same dir as the .exe

REMEXEC1=C:\Program Files\LANDesk\LDClient\LDISCN32.EXE /NTT=%server%:5007 /S="%server%" /I=HTTP://%server%/ldlogon/ldappl3.ldz /NOUI /NOCD /F /Sync

6) Right click the script and click on schedule</div>

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